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Administrative Supervisor - National IT

Company: ALDI
Location: Buffalo Grove
Posted on: November 14, 2022

Job Description:

Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, youll help drive cutting-edge initiatives that will ensure the success of our company and your career.
This leadership role requires a passion for mentoring, coaching and providing continuous development for the administrative team. As ALDI continues to grow and aggressively expand operations, we are looking for someone that wants to be part of a collaborative team where your leadership, management, and ability to unite team members matters. Our team of administrative professionals within National IT Services tackle the ins and outs of running a well-oiled department as they collaborate with and support the operations of our National Services and divisional offices. And that helps our network of stores and warehouses run smoothly. Ready to join a team dedicated to making the ALDI Difference?
Position Type: Full-Time
Work Location: Aurora, IL
This role is eligible to participate in ALDIs Hybrid Work Program, which allows remote work up to 2 days per week(i.e., work remotely up to 2 days per week; work in-office at least 3 days per week).
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results.
Recruits and recommends qualified employees for their teams staff positions.
Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees.
Provides subject matter expertise to direct reports.
Provides input to their direct leader on hiring for positions reporting to them.
Informs management of major team milestones, developments, and concerns.
Ensures compliance with established operating policies and procedures.
Identifies opportunities to improve customer support.
Identifies and documents software/hardware issues and communicates them to the appropriate group.
Ensures that service level agreements are being met.
Attends scheduled calls with vendors as needed to discuss issues and concerns.
Provides support to national service offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
Responds appropriately to issues that require training of the end-user.
Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.
Assures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
Assist in IT financial reporting, budgeting, invoicing, and capital expenditure reporting and analysis.
Other duties as assigned.
Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment.
Develops Others: Takes action to ensure that individuals and the team have the necessary behaviors to perform optimally and meet strategic goals now and in the future.
Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the extra mile and persistently overcomes obstacles to improve outputs.
Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
Leads and Aligns: Creates an energizing environment that supports the success of the team.
Provides consistent direction and motivation in the current environment and in times of change.
Job-specific Competencies:
Gives attention to detail and follows instruction.
Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports.
Conflict management skills.
Problem-solving skills.
Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
Ability to recommend, interpret and apply policies and procedures.
Prepares written materials to meet purpose and audience.
Develops and maintains positive relationships with internal and external parties.
Ability to facilitate group involvement when conducting meetings.
Knowledge of and ability to interpret basic finance and accounting practices, processes, and reports.
Negotiation skills.
Education and Experience:
Bachelor's Degree in Business or a related field preferred.
A minimum of 3 years of progressive experience in Business.
Or a combination of education and experience providing equivalent knowledge.
Physical Requirements:
Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
Regularly required to sit, reach, grasp, stand and move from one area to another.
Constantly and repeatedly use keyboard/mouse.
Occasionally required to push, pull, bend, lift and move up to 25 lbs.
Local travel required.
Up to 10%.ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Employee Discount Program In addition, eligible employees are offered:
    • Medical, Prescription, Dental & Vision Insurance
    • Generous Vacation Time & 7 Paid Holidays
    • Up to 6 Weeks Paid Parental Leave at 100% of pay
    • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
    • Short and Long-Term Disability Insurance
    • Life, Dependent Life and AD&D Insurance
    • Voluntary Term Life InsuranceClick here to learn more about the benefits ALDI has to offer

      ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.Required
      Job Industries
      • Retail

Keywords: ALDI, Buffalo Grove , Administrative Supervisor - National IT, Administration, Clerical , Buffalo Grove, Illinois

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