Administrative Supervisor - National IT
Company: ALDI
Location: Buffalo Grove
Posted on: November 14, 2022
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Job Description:
Technology drives ALDI. And our National IT Services department
drives our technology. As part of this team, your innovations will
touch every part of our organization from Finance and Project
Management to Logistics, Operations, Warehouse and more. Working
with a team of IT Managers, Analysts, Specialists and Service Desk
Technicians, youll help drive cutting-edge initiatives that will
ensure the success of our company and your career.
This leadership role requires a passion for mentoring, coaching and
providing continuous development for the administrative team. As
ALDI continues to grow and aggressively expand operations, we are
looking for someone that wants to be part of a collaborative team
where your leadership, management, and ability to unite team
members matters. Our team of administrative professionals within
National IT Services tackle the ins and outs of running a
well-oiled department as they collaborate with and support the
operations of our National Services and divisional offices. And
that helps our network of stores and warehouses run smoothly. Ready
to join a team dedicated to making the ALDI Difference?
Position Type: Full-Time
Work Location: Aurora, IL
This role is eligible to participate in ALDIs Hybrid Work Program,
which allows remote work up to 2 days per week(i.e., work remotely
up to 2 days per week; work in-office at least 3 days per
week).
Duties and Responsibilities:
Must be able to perform duties with or without reasonable
accommodation.
Establishes and communicates job responsibilities and performance
expectations to their direct reports to assure mutual understanding
and desired results.
Recruits and recommends qualified employees for their teams staff
positions.
Identifies training and development opportunities that will assist
their direct reports in achieving enhanced performance.
Understands the overarching company strategy, as well as
communicates and models the core values of the organization, to
create a sense of teamwork and membership among employees.
Provides subject matter expertise to direct reports.
Provides input to their direct leader on hiring for positions
reporting to them.
Informs management of major team milestones, developments, and
concerns.
Ensures compliance with established operating policies and
procedures.
Identifies opportunities to improve customer support.
Identifies and documents software/hardware issues and communicates
them to the appropriate group.
Ensures that service level agreements are being met.
Attends scheduled calls with vendors as needed to discuss issues
and concerns.
Provides support to national service offices, divisions and/or
stores and contacts appropriate internal personnel or external
vendors when further expertise is required.
Responds appropriately to issues that require training of the
end-user.
Supervises the day-to-day operations of their team, escalating
issues to the appropriate level of support and/or leadership when
necessary.
Assures direct reports complete assigned responsibilities in a
timely and effective manner to provide the highest level of
customer service for the business.
Assist in IT financial reporting, budgeting, invoicing, and capital
expenditure reporting and analysis.
Other duties as assigned.
Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
Collaborates and Cooperates with Team: Commits to and supports a
collaborative and high-performing working environment.
Develops Others: Takes action to ensure that individuals and the
team have the necessary behaviors to perform optimally and meet
strategic goals now and in the future.
Drives for Success: Seizes opportunities and proactively takes
concrete actions to complete tasks. Goes the extra mile and
persistently overcomes obstacles to improve outputs.
Focuses on the Customer: Seeks to understand underlying customer
needs to create value. Drives the team to maintain focus on
customers.
Leads and Aligns: Creates an energizing environment that supports
the success of the team.
Provides consistent direction and motivation in the current
environment and in times of change.
Job-specific Competencies:
Knowledge/Skills/Abilities
Gives attention to detail and follows instruction.
Ability to develop rapport, trust, and open communication that
enhances the growth and performance of direct reports.
Conflict management skills.
Problem-solving skills.
Understands the history, strategy, organizational authority,
interdependence of job duties, products, systems, and services of
the company.
Ability to recommend, interpret and apply policies and
procedures.
Prepares written materials to meet purpose and audience.
Develops and maintains positive relationships with internal and
external parties.
Ability to facilitate group involvement when conducting
meetings.
Knowledge of and ability to interpret basic finance and accounting
practices, processes, and reports.
Negotiation skills.
Education and Experience:
Bachelor's Degree in Business or a related field preferred.
A minimum of 3 years of progressive experience in Business.
Or a combination of education and experience providing equivalent
knowledge.
Physical Requirements:
Work is performed in an office environment where a computer,
telephone and other office equipment are used as needed to perform
duties.
Regularly required to sit, reach, grasp, stand and move from one
area to another.
Constantly and repeatedly use keyboard/mouse.
Occasionally required to push, pull, bend, lift and move up to 25
lbs.
Travel:
Local travel required.
Up to 10%.ALDI offers competitive wages and benefits,
including:
ALDI is committed to equal opportunity for all employees and
applicants. As a proud Equal Opportunity Employer (EOE), we do not
discriminate based on race, color, national origin, ancestry,
citizenship status, religion, sex, sexual stereotyping, sexual
orientation, gender, gender identity, gender expression, age,
marital status, mental or physical disability, medical condition,
genetic information, military or veteran status, pregnancy (which
includes pregnancy, childbirth, and medical conditions related to
pregnancy, childbirth, or breastfeeding), or any other protected
characteristic. Employment may be contingent upon ALDI's receipt of
an acceptable and job-related drug test, motor vehicle report,
and/or reference check, as applicable and permissible by
law.Required
Keywords: ALDI, Buffalo Grove , Administrative Supervisor - National IT, Administration, Clerical , Buffalo Grove, Illinois
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