(6/23/2025) Treatment Coordinator
Company: Center for Oral Maxillofacial Surgery and Dental I
Location: Madison
Posted on: June 24, 2025
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Job Description:
Center for Oral Maxillofacial Surgery and Dental Implants
www.oralsurgerymadison.com This is an in person, Monday- Friday
position located at our West office: 5302 Buttonwood Dr, Madison,
WI 53718 We are an elite oral surgery practice that is committed to
exceptional care for our patients and first-class service to our
referring doctors. We are looking for a fun, hardworking,
compassionate, team player to help us grow the practice and
continue to serve our community with all of their oral surgery
needs. Previous oral surgery experience is a plus but not required.
The role of the Treatment Coordinator is critical in providing
exceptional patient care resulting in the best clinical outcomes
and meeting the needs of our patients. Role and Responsibilities
The Treatment Coordinator will greet patients, answer phones,
schedule appointments, provide cost estimate, and collect patient
financial responsibility. The Treatment Coordinator will also
manage the doctors schedule and any communications with patient and
referring offices. - Provides concierge level customer service
while interacting with patients, referring offices, and team
members over the phone, in person, or via electronic communication.
- Updates and maintains patient insurance information. - Maintains
doctor schedule to ensure efficient use of the doctor’s time. -
Partners with clinical team to ensure excellent patient experience.
- Adheres to deadlines and prioritize work against the patient
schedule. - Collects payments from patients in an effective and
professional manner. - Understands doctor treatment recommendations
and develops treatment plans from diagnosis. - Effectively
communicates treatment options and associated costs to the patient.
- Maintains confidentiality of all information in accordance with
HIPAA. - Performs other related duties as assigned. Education and
Experience - Highschool diploma or equivalent required. - One year
of customer service experience required. - Medical or dental
experience preferred. Skills and Abilities - Understanding of
dental terminology. - Friendly, inviting, and professional
personality and presence. - Basic office skills such as typing and
filing. - Good organizational skills. - Attention to detail. -
Leadership and problem-solving skills. - Effective communication
skills. - Ability to work cross functionally with other team
members. CORE BENEFITS & WELLNESS Medical (including Virtual Care),
Dental, and Vision Coverage Employee Assistance Program (EAP)
Uniforms/Scrubs provided FINANCIAL WELL-BEING Competitive pay,
Bonus potential, and annual merit reviews 401(k) Plan w/Company
Match Health Savings Account (HSA) with HDHP health plans LIFE
INSURANCE Basic and Supplemental Life Insurance Spouse and Child
Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid
Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and
Short Term Disability Plans PIcae1337f35b1-37156-37936243
Keywords: Center for Oral Maxillofacial Surgery and Dental I, Buffalo Grove , (6/23/2025) Treatment Coordinator, Administration, Clerical , Madison, Illinois
