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Repair Shop Engineer

Company: Leica Biosystems
Location: Buffalo Grove
Posted on: March 27, 2020

Job Description:

SunIRef:Manu:title Repair Shop Engineer Leica Biosystems 74 reviews - Buffalo Grove, IL 60089 Leica Biosystems 74 reviews Read what people are saying about working here. Position Summary Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. Major Responsibilities Perform maintenance, modification and/or repair on intricate and critical LBS mechanical, electro-mechanical, electronic and refrigeration instruments. Identify root cause of LBS product malfunctions; determine feasibility of repair; provide accurate written estimates; disassemble, replace or repair defective parts; reassemble, calibrate, adjust and certify serviceability of overhauled or modified in order to minimize customer downtime, increase customer satisfaction and generate revenue opportunities. Decontaminate and properly certify instruments, components, and work areas which have been in contact with live human and/or animal tissue, blood, and/or bodily fluids in accordance with Control Procedure Document 7.5.3-4, FDA, and CDC requirements. Maintain a high first time fix ratio, with a low instrument turnaround time. Support the warehouse returns department by identifying good and complete returned items including instruments and spare parts/assemblies. Maintain an accurate spare part inventory within the budgetary limits. Concise, accurate, and detailed technical report submission within 24hrs or work completion. Maintain an organized, clean and efficient workplace. Required Education, Experience, Skills Education: High School Diploma or GED Experience/Skills: Minimum 2 years' Technical experience Intermediate knowledge level of AC/DC circuitry identification and troubleshooting. Intermediate knowledge level of mechanical assemblies and troubleshooting. General knowledge in use of hand and power tools, and digital multimeter. Desired Education, Experience, Skills Education: Associates Degree Experience/Skills: EPA certification Type I 608. Electrical soldering skills. Gas brazing/welding knowledge and experience. Travel: Less than 5%. Language: English Written/Oral Competencies/Behaviors Excellent time management and organization skills Excellent customer relations/service skills Self-motivated and independent critical thinking Goal oriented, results driven Good interpersonal and communication skills Work independently but able to interact as part of a team member Proficient in computer skills (Excel, Word, PowerPoint) Internal Relationships: Field Service, Inside Sales, Field Sales, Service Operations Support, Customer Service, Warehouse, LBS Business Units External Relationships: Customers of Leica Biosystems Physical Demands & Working Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop, bend, talk and hear. The employee must occasionally lift and/or move up to _50__ pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, most work is in an office environment setting. Lighting and temperature are adequate. The noise level in the work environment is usually quiet to moderate. Frequent exposure to electrical hazards, work on cement floors, moving mechanical parts, sharps, biological hazards etc. May be requested to work overtime and weekends or holidays as needed. This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time. Danaher - Just posted report job - original job

Keywords: Leica Biosystems, Buffalo Grove , Repair Shop Engineer, Engineering , Buffalo Grove, Illinois

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