Global Service Enablement Manager

Company: Danaher Corporation
Location: Buffalo Grove
Posted on: January 12, 2021

Job Description:

Join our team of hardworking people who are redefining the cancer diagnostics industry At Leica Biosystems, you will be stimulated by challenging work and encouraged to learn every day. As a LBS associate, you---ll help develop solutions that enable accurate diagnoses to turn anxiety into answers.Join our team as a Global Service Enablement Manager and support products you can feel passionate aboutAll the responsibilities we will trust you withCrafting commercial standard work to drive harmonization and results across the globe. The end goal of these efforts is to improve both efficiency and impact from our investments and commercial teams.Work in the global/matrixed environment to understand current service processes and how we execute.Make clear recommendations on service improvements and the standard work and processes that we should deployLead all aspects of the execution of the strategy and rollout globally. This will include extensive work and coordination with the Service, Applications, and Sales TeamsWork with the global teams on opportunities to continuously improveYour areas of knowledge and expertise that matters most for this role:Ability to lead and influence others in global environment - must be able to inform, convince, and persuade others to action on key initiatives without direct reportsResults orientation - must deliver resultsCross-functional coordination at all levels to translate customer needs, concerns and solutions across functional and stakeholder groups (Leadership Anchor, Charts the Course)- Understanding of importance of standardized processes, KPI, and daily & visual management. Proven ability to implement sustained processWorks with integrity and understands compliance requirements including medical device law in the US & Europe, ISO14385 & 9001 where it applies to ServiceBS or BA Degree in relevant field5 years of service experience with proven success leading teams in a global environmentPrior experience with CRM utilization to drive service execution. Proven experience in service analyticsExperience developing and owning strategic plan initiatives and in year execution (Policy Deployment)Outstanding skills in communications, training / adult learning, consulting / influencing; teamwork across subject areas, regions, and culturesCheck out our benefits here: www.danaherbenefits.comAt Danaher, we are dedicated to building and sustaining a truly diverse and broad culture. These are not just words on a page and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The ---EEO is the Law--- poster is available here.Job SummaryJob number: R1127869Date posted : 2020-12-04Profession: Continuous ImprovementEmployment type: Full time

Keywords: Danaher Corporation, Buffalo Grove , Global Service Enablement Manager, Executive , Buffalo Grove, Illinois