Company: K-1 Speed Inc
Location: Buffalo Grove
Posted on: January 15, 2022
GENERAL PURPOSE OF JOB: The General Manager is responsible for
ensuring that the center is run according to the required K1
standards. The General Manager holds their Salaried and Hourly
Staff accountable, coaching and developing them to be ready for the
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Staffing duties including: recruiting, interviewing, hiring,
training, disciplining, and terminating
Ensure facility complies with all OSHA guidelines as required in
their location (varies from state to state)
Cash handling duties including preparation of tills, change fund
maintenance, and preparation of deposits
Ensure State Health inspection guidelines are completed, and in
compliance with state regulations
Ensure all State and Federal Permits and Licenses for the facility
are up to date and in compliance
Ensure Alcohol ordinance for your state is followed, to include
retention of staff permits in accordance with State and Federal
Complete monthly retention of all work-related documentation
Provide Corporate with all company invoices, to include all
Ensuring that cashier personnel adhere to correct cash handling
procedures and sell effectively
Ensuring that track personnel run races safely, efficiently and
Complete Manager Objectives each day as required in the companies
Ensuring that mechanic personnel maintain our karts in peak working
Ensuring that all staff are strictly adhering to company policies
and providing outstanding customer service
Corresponding with and providing regular reports to corporate
Expanding the marketing and promotional presence of K1 Speed
Maintaining the effective operational feasibility of the center
Maintaining the highest standard of facility appearance
Oversees the day- to-day operations within the policies and
guidelines set forth by K1 Speed.
Identify on a regular basis their opportunities and creates an
action plan to increase the performance level to the required K1
Ensures that their location has the proper staffing level to
maximize the employee and guest experience.
Over sees weekly inventories of each location per company
Maintain a professional K1 image including the Paddock lounge
cleanliness, proper uniforms and appearance standards.
Ensures their location is keeping food cost, part costs and labor
costs (hours) at or below K1 acceptable standards.
Ensures their location is consistently following the guidelines for
private party events
Provide timely information to sales team and Director or sales
in-order to help book parties.
Understands and makes sure that each management team member follows
all cash handling procedures including safe maintenance, deposits
and all banking functions.
Responds to customer service needs to provide the highest standards
of service within 24hours.
Executes weekly and monthly Marketing promotions to build the brand
and generate revenue.
Works with their Team to review scheduling and effectiveness of all
Marketing promotional hours and outings.
Maintains great relationships with all vendors and notifies the
Regional Managers of any vendor issues.
Complete HR related (documentation, completing written warnings,
promotions, demotions, pay changes, etc.) administrative duties
accurately, on time and in accordance with company policies.
Ensures their Team is providing a safe working and guest
environment to reduce the risk of injury and accidents.
Represents the K1 image at all company and community events (local
businesses, organizations and media).
Ensures their Team is properly training staff and have the tools
and equipment needed to effectively carry out their job functions
based on the K1 standards.
Ensures their Team is correctly on-boarding each new hire according
to K1 standards.
Ensures compliance on all wage and hour standards according to the
city, state, federal and company guidelines.
Practice the K1 Speed open door policy at all times.
Provide reports to their Regional Manager regarding the operations
of their location.
Oversee activities to increase sales goals for your locations
Evaluate management performance in accordance to K1 standards.
Complete financial reporting and analysis for COG and other MCP's
set forth by the Regional Manger
Ensure the location is adhering to the K1 Battery Program
SKILLS AND ABILITIES:
Job Knowledge - Able to learn new skills and maintain up-to-date
job-related information. Applies technical and procedural know-how
to get the job done; understands job duties and
Initiative - Takes initiative versus waiting for direction. Results
and goal oriented. Desires to excel on the job. Demonstrates
self-confidence and positive attitude.
Professionalism - Consistently treats individuals with dignity and
respect, recognizing the importance of cultural differences. Has
and maintains a positive sense of humor and uses humor and uses
humor appropriately. Embraces, communicates, and demonstrates
company values and ethics. Maintains reasonable expectations of
self and others when balancing time and performance demands with
personal and professional needs.
Planning and Organizing - Develops realistic plans, setting
reasonable completing times. Effectively uses time and resources.
Prioritizes duties in a manner consistent with organizational
objectives and emergencies.
Team Work/Cooperation - Successfully works with others to achieve
desired results. Helps prevent/resolve conflicts. Develops positive
working relationship with all people. Promotes mutual respect.
Being pleasant with others on the job and displaying a good-natured
cooperative attitude to bring teams of people together. Is
Critical Thinking - Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems. Overcomes obstacles. Helps team solve
Productivity - Takes on additional responsibilities as needed.
Manages priorities. Develops and follows work procedures.
Active Learning - Understanding the implications of new information
for both current and future problem-solving and decision making.
The ability to accept criticism and stay calm under pressure.
Communication - Communicating in a professional and empathetic way
so employees understand what is expected of them. Effectively
conveys and receives ideas, information and directions.
Demonstrates good verbal and written communication. Paying
attention to what people are saying, taking time to understand the
points being made, asking questions as appropriate, and not
interrupting at inappropriate times
Customer Orientation - Listens, identifies, and responds, quickly
and effectively to internal and external customers' needs and sets
work activities accordingly. Goes beyond what is expected and
follows up to ensure customer satisfaction.
Work Quality - Demonstrates accuracy, thoroughness, and attention
Decision Making - Take calculated risks, make timely/responsive
decisions. Modifies decisions based on new information, and takes
ownership of the outcomes of each decision made.
Adaptability/Flexibility - Demonstrates judgment and willingness to
make exceptions. Initiates or accepts changes in the process, while
maintaining focus on the task/issue. Transitions effectively
between multiple tasks on priorities. Meeting the needs of each
customer without compromising the brand/business.
EDUCATION and/or EXPERIENCE:
High school diploma required
Associates in Business or Hospitality preferred.
Must be at least 21 years of age.
Must have 5 plus years of Food and Beverage experience unless
Must have 7 years previous management experience with a successful
track record, preferably in restaurant, entertainment or
This position requires that weight be lifted, pushed, pulled,
safely for extended periods of time. Must be able to lift up to
100lbs with reasonable accommodation.
The work environment for this job typically has a high level of
noise. The work will be performed predominantly indoors, however,
things such as marketing events can be exposed to the outdoor
Responsible for managing several salaried and hourly employees.
Medical, dental and vision benefits.
Paid vacation and sick time
Keywords: K-1 Speed Inc, Buffalo Grove , General Manager, Executive , Buffalo Grove, Illinois
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