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Health Care Call Center Representative

Company: A-Line Staffing Solutions
Location: Buffalo Grove
Posted on: March 14, 2020

Job Description:

If interested, please contact Ann Marie Owen at 877-782-3334.

Shift: 40 hours a week, 5 days on 2 days off.

Duties and Responsibilities include the following. Other duties may be assigned.

--- Receives inbound calls from members, pharmacists, and doctors
--- Assists prescriptions through the pharmacy process
--- Monitors fax queue and sends fax confirmations
--- Identifies and completes prior authorizations if necessary
--- Collects necessary documentation for billing
--- Performs follow-up outbound calls as needed
--- Ensures proper reimbursement by 3rd party
--- Documents all correspondence with patient notes
--- Tracks refills & schedules accordingly with patients to assure timely delivery

Keywords: A-Line Staffing Solutions, Buffalo Grove , Health Care Call Center Representative, Healthcare , Buffalo Grove, Illinois

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