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Assistant Chef- Test Kitchen

Company: Lg Electronics North America
Location: Buffalo Grove
Posted on: January 12, 2022

Job Description:

LG Electronics Home Appliance Research and Development (HA R&D) Organization is searching for Assistant Chef to support the cooking test lab with all operations in the test kitchen. Reporting to the Head Chef, Assistant Chef will prepare and execute consumer level cooking tests and evaluations for all cooking appliances, participate in field research/tests to improve overall product performance, and recipe creation. This individual will work closely with the Head Chef to provide final comments for product cooking performance prior to production. Under the supervision of Head Chef, this individual will provide Pass/Fail criteria for LG Cooking products based on individuals professional background in culinary sciences. At times, this position may require participation in ideation, planning, and behind-the-scene preparation work during the filming of online cooking product videos intended for the end-user audience.
Role & Responsibilities:1. Final Consumer Level Performance Indicator and recipe development support for US HA Cooking Products. 50%

  • Provide preliminary PASS/FAIL comment on cook quality for all LG NPI cooking product development
  • Assess food quality out of new LG NPI cooking products while representing the US Customers expectations
  • Execute benchmarking and compare/contrast test of LG NPI products Vs. Competitor products to identify actual usage and cooking performance improvements
  • Create and/or update methods and recipes to represent actual US home cooking recipes and behavior patterns
  • Co-Work with R&D development teams to ensure new NPI products meet 100% customer satisfaction
  • Support in exploration of new ideas to screen/test/evaluate per actual consumer level usage characteristics and usage patterns
  • Test new NPI/Competitor products per standardized testing methods and protocols for quantitative results
  • Participate in planning, scheduling of lab cooking efforts to test all LG NPI products / Competitor products for actual performance
  • Support on-time recipe testing to meet deadlines for multiple/simultaneous cooking projects
  • Maintain an organized and efficient pantry and kitchen to support quick turnaround
  • Actively track inventory, placing orders or make grocery runs to keep test kitchen well-stocked and ready for testing
  • Participate in evaluations and tastings to provide comment and support to tweak recipes or cook methods 2. Consumer Research and Testing Methodology Creation. 30%
    • Research, understand and implement actual customer cooking patterns for protocol development and product improvement
    • Cross functional work with internal research team for creating surveys to determine end user cooking pain points and behavior patterns or preferences to implement into LG cooking products
    • Actively conduct research (online) to identify accurate consumer cooking and eating patterns to ensure proper testing of critical products/components
    • Field test new NPI products to provide expert consumer level analysis and results
    • Field visitation to actual customer homes to understand usage patterns, failure modes and pain points. 3. LG Support Media Creations Support. 20%
      • - Topic ideation, script and cook prep for on-camera consumer support segments
      • - On-Camera/Voice talent for consumer support segments
      • - Support the creation of recipe/support content for LG.COM web usage, newsletters and micro-sites
      • - Help support LGs various web outlets, social media sites and newsletter with meaningful and relevant contentsJob Requirements:
        • Must have 5 years professional cooking background (Professional Restaurant Experience as Assistant Chef)
        • Need experience in handling home appliances
        • Need MS Office Ability
        • Excellent communication and organizational skillsPreferred:
          • Degree in Culinary Studies / Sciences
          • Consumer Science Background
          • Self-starter with independence, initiative and drive to succeed with a can-do approach to problem solving
          • Ability to juggle cooking tasks in deadline driven team environment where priorities can shift quickly
          • Comfort with all types of cooking methods
          • Attention to detail in following and executing directions
          • Ability to build relationships and work cross-functionallyLG Electronics, USA Inc.; LG Mobilecomm USA, Inc., LG Mobile Research USA LLC, and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.by Jobble

Keywords: Lg Electronics North America, Buffalo Grove , Assistant Chef- Test Kitchen, Hospitality & Tourism , Buffalo Grove, Illinois

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