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System Administrator

Company: daVinci Payments
Location: Buffalo Grove
Posted on: September 13, 2020

Job Description:

daVinci Payments is leading the payments movement to greater value, meshing art and science to create innovative corporate-funded payments for businesses, their customers, employees, contractors, participants and channel partners around the world at the speed of light.----POSITION SUMMARY:--We are looking to add a System Administrator to our team who will be responsible for implementing, maintaining, upgrading and managing our software, hardware and networks both on premise and in cloud-based servers, devices and services. This Systems Administrator will work with the support team and end users to diagnose, troubleshoot and resolve technical problems quickly with a willingness to jump in and assist at all levels. The right candidate will have strong communication skills, an ability to communicate technical complexities cross departmentally and a desire to solve technical inquires!This position is located in Buffalo Grove, IL.RESPONSIBILITIES:?--Responsible for assisting staff and answering questions, troubleshooting and documenting support calls and emailsAssists with the installation, configuration and ongoing usability of desktop computers and servers, peripheral equipment and softwareProvides immediate response to technical questions and problems related to network, hardware and application issuesSupports, monitors, tests and troubleshoots computer hardware and software problemsContributes to technical support documentation of resolutions, processes and proceduresTrains users on proper operation of equipment and use of basic systems functionsProvides impact analysis and design modifications to existing systems to supports new solutionsEnsures security through access controls, backups and firewallsRuns with implementation and support of server, storage and networking infrastructureMonitors performance and maintains systems according to requirementsUpgrades systems with new releases and modelsTroubleshoots issues and outagesServes as point of contact for desktop support and actively assists with daily ticketsDevelops expertise to train staff on new technologiesPerforms remote troubleshooting for end users through diagnostic techniquesCreates and updates technical documentation, manuals and IT policiesWorks with third party vendors or team members in development or support of IT systemsUtilizes Desktop Central and Intune to manage and deploy patches and OS ImagesOn call rotation schedule for Service DeskQUALIFICATIONS:--5+ years' experience in a production IT environment working with enterprise IT infrastructure, hardware, hosting service and network areasKnowledge and understanding of industry trends and new technologiesUnderstanding of architecture principles across infrastructure platforms, security, data, integration and applications layersThorough knowledge of the Windows concepts, Domains, Active Directory and the interaction between hardware, operating systems, network, data center, and application softwareStrong working knowledge of virtualization technologies including Nutanix HCI and Hyper-V, storage infrastructure and network topologies, FTP protocols and services Experience administering Microsoft Server 2012 -2016, Microsoft SQL Server with Great PlainesStrong working knowledge in Office365, SharePoint Online, Exchange, Intune Desktop Provisioning, Surface HubsExperience with Azure ADExperience in PaloAlto Firewalls, Cisco Meraki and Duo MFA strongly preferredJira Service Desk and Administration preferredBachelor's degree or equivalent field experiencedaVinci Payments is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce which embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence.----daVinci Payments complies with the Americans with Disabilities Act and ensures equal employment opportunities in all areas of employment to qualified job applicants and employees with a disability. daVinci Payments will make a reasonable accommodation for an otherwise qualified person with a disability, unless doing so will present an undue hardship on the operation of the business.

Keywords: daVinci Payments, Buffalo Grove , System Administrator, IT / Software / Systems , Buffalo Grove, Illinois

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