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Project Coordinator - Telecommunications

Company: beaconhill
Location: Buffalo Grove
Posted on: February 15, 2021

Job Description:

Our client is a recognized industry leader in retail voice, POS and data communications network implementation and maintenance. They provide national retailers with voice, POS and data communications systems solutions, including technology staging, asset management, installation, maintenance, cabling, rollout and chain-wide implementation.

The Project Coordinator is responsible for managing individual projects for a variety of customers. In this role the incumbent will manage internal and external resources to ensure that projects are delivered on-time, on-budget and at target margins.

Responsibilities

- Ensure projects are delivered at the level of quality sold to the customer

- Make quality day ahead calls on each ticket

- Complete check in and check out calls

- Review and approve deliverables approved within 24 hours of job

- Respond immediately (within the hour) to customer inquiries and requests

- Deliver projects at the expected margin

- Enter work requests in system w/in 24 hours

- Answer queue calls and respond to technician status and requests through the queue

- Ensure techs for your tickets are on time

- Manage techs progress throughout the day

- Obtain customer approval for all out of scope work

- Manage project on time check out of technicians

- Close orders and record all out of scope

Experience/Education

Bachelor's degree (concentration in telecommunications or data communications preferred)

2 to 5 years work experience in positions of managing projects

Telecom experience in retail industry experience desired

Excellent technical skills across multiple products & disciplines

Competencies

Strong Organizational and planning skills

Superior customer focus and relationship building skills

Strong decision making skills

Excellent negotiation and communication skills

Solid analytical and presentation skills

Results oriented

Ability to work well in a face paced environment and under pressure

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

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Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Keywords: beaconhill, Buffalo Grove , Project Coordinator - Telecommunications, IT / Software / Systems , Buffalo Grove, Illinois

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