Technical Support - R&D 1 (RD - RD - RDSUP - TE13)
Company: Cortech
Location: Buffalo Grove
Posted on: April 8, 2021
|
|
|
Job Description:
PAY RATE $25.00/HOUR -- THIS IS NOT A REMOTE
POSITIONResponsibilitiesFields all incoming technical support
requests into the Field Support department and accountable for
resolving product information requests and product problem/solution
requests.Accountable for support requests related to product
information and product problems that are documented.May escalate
more difficult support requests to Field Support Engineers.Logs all
incoming support requests into the company call tracking system in
a timely and professional manner. Proficient at responding,
resolving, and closing 40 percent of support requests utilizing
technical training and undocumented, creative solutions.Escalates
more complex problems to Field Support Engineers.Complete company
designated training courses for position to enhance work
performance and career developmentParticipates in special projects
to increase the incumbent's role and technical abilities.Required
Knowledge/Skills, Education, and Experience-High School diploma or
equivalent- Excellent communication, conflict resolution, and
problem-solving skills- High understanding of customer satisfaction
and service orientationPreferred Knowledge/Skills, Education, and
Experience- Spanish Speaking HIGHLY PREFERRED- Bachelor's degree in
Hardware or Software Engineering or Computer Science or equivalent
related experience, is preferred- Proficiency with Microsoft
Windows operating system and computer networking is a plus.
Keywords: Cortech, Buffalo Grove , Technical Support - R&D 1 (RD - RD - RDSUP - TE13), IT / Software / Systems , Buffalo Grove, Illinois
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsMobile Stylist/Esthetician - Independent Contractor Description: Chicago, IL br Join the top rated on-demand wellness service in the world Soothe connects licensed professionals directly to clients via our app, making the wellness industry more accessible and lucrative (more...) Company: Soothe Location: Chicago Posted on: 04/18/2021 Device Tester Description: Must Skills: JD: --- Responsible for the execution of pre-defined test procedures under live networks in a mobile or stationary GSM. CDMA, LTE and 5G environment. --- Company: Wipro Limited Location: Chicago Posted on: 04/18/2021 Business Technology Consulting Sr Assoc - Business Analyst Description: Are you a tech visionary who wants to play a critical role in the next wave of tech innovation At RSM, you will maintain a solid knowledge base of the functional capabilities of and is a Subject Matter (more...) Company: RSM US Location: Chicago Posted on: 04/18/2021 Hadoop Developer Description: Senior Big Data Cloud Developer Our client creates data sets that have mass amounts of medical codingstandards. The have created 43 different data sets. Building a consistent Hadoop framework - consistent (more...) Company: Connect Search LLC Location: Chicago Posted on: 04/18/2021 Lead Engineer, Software Engineering Description: br br Logistics done differently.At XPO Logistics, we're constantly looking for ways to improve, enhance and adapt in an ever-changing marketplace. As the Lead Engineer, Software Engineering, you (more...) Company: XPO Logistics Location: Chicago Posted on: 04/18/2021 Outside Plant Technician Description: LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL Our current Term Full-time Outside Plant Technicians ensures our customers have the connectivity they need to enjoy our services.A job with AT T as an (more...) Company: AT&T Location: Broadview Posted on: 04/18/2021 ETL Developer Description: The ETL Developer is responsible to help build, automate, and maintain corporate automation workflows. As a new project this is an incredibly exciting opportunity to help design the systems and team that (more...) Company: Peterson Technology Partners Location: Chicago Posted on: 04/18/2021 Remote Analytics Developer Description: A leader in providing business solutions needs applicants for Company: VirtualVocations Location: Chicago Posted on: 04/18/2021 Entry Level Java Developer Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 new Entry Level Java-- Developers in the next 4 weeks.One day someone is going to ask you where you got your (more...) Company: Revature Location: Romeoville Posted on: 04/18/2021 Full Stack .Net Developer Description: TEKsystems is looking for a strong .net developer to help one of our large clients in the Northern suburbs of Chicago. This is a full time role and working in a smaller environment feel but a large client. (more...) Company: TEKsystems Location: Northbrook Posted on: 04/18/2021 |
