IT Applications Specialist (Retail Technical Systems) - Aldi
Company: Aldi
Location: Buffalo Grove
Posted on: November 15, 2022
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Job Description:
Our National IT Services department supports every part of our
organization - from Finance and Project Management to Logistics,
Operations, Warehouse and more. Our team of IT managers, analysts,
specialists and service desk technicians drive innovation and lend
their expertise to our people across the entire company, building
careers that are both challenging and rewarding.
As an Applications Specialist, you will be a member of the Stores
National team supporting proprietary computer-generated store
ordering solutions, including software maintenance, AGILE release
cycle management, and migration from legacy software to SAP
Forecasting & Replenishment ordering solution. The ideal candidate
for this role will need to have experience with automated product
ordering systems within a retail environment, will be a strong
communicator, and have great organization skills. In this role, you
will work with internal customers to provide support and technical
expertise for the current software solutions and engage in
requirements gathering for any new requests. The primary focus of
this role will be on maintaining existing store ordering solutions,
working with business partners on discovered bugs, and assisting
with the implementation of new features with secondary duties
related to the migration to a new ordering platform. ALDI is
looking for someone willing to work in a team setting, bringing
positive energy, and looking for career advancement. Strong
business relationship management is a main driver for success in
this role.
Position Type: Full-Time
Starting Salary: $65,000
Work Location: Aurora, IL
This role is eligible to participate in ALDI's Hybrid Work Program,
which allows remote work up to 3 days per week (i.e., work remotely
up to 3 days per week; work in-office at least 2 days per week)
Duties and Responsibilities:
Must be able to perform duties with or without reasonable
accommodation.
--- Resolves incidents and requests in a timely manner; documents
work and resolution steps within service management tool.
--- Escalates incidents and requests to appropriate internal
personnel or external vendors when further expertise is
required.
--- Participates in the overall Information Technology
Infrastructure Library (ITIL) service management processes for
software and hardware solutions.
--- Assists or coordinates with national and international project
delivery, including documentation, testing, training, and
deployment for software or hardware solutions.
--- Adheres to standards, policies, and pre-established guidelines
to perform the functions of the job.
--- Collaborates with team members and communicates relevant
information to direct leader.
--- Upholds the security and confidentiality of documents and data
within area of responsibility.
--- Other duties as assigned.
Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
--- Collaborates and Cooperates with Team: Commits to and supports
a collaborative and high-performing working environment with peers
and managers.
--- Drives for Success: Seizes opportunities and proactively takes
concrete actions to complete tasks. Goes the "extra mile" and
persistently overcomes obstacles to improve outputs.
--- Focuses on the Customer: Seeks to understand underlying
customer needs to create value. Drives the team to maintain focus
on customers.
--- Plans and Prioritizes: Sets priorities and organizes
information in order to efficiently and effectively achieve
positive results.
--- Thinks Critically and Resolves Problems: Responds to emerging
problems in an accurate and timely manner. Where possible,
leverages available resources to address situations before they
occur.
Job-specific Competencies:
Knowledge/Skills/Abilities
--- Gives attention to detail and follows instruction.
--- Ability to stay organized and multi-task efficiently.
--- Ability to work both independently and within a team
environment.
--- Establishes goals and works toward achievement.
--- Effective time management; maximizes productivity.
--- Ability to interpret and apply company policies and
procedures.
--- Ability to understand overall data flow from user
specifications considering all input and output, hardware, software
and the operating environment.
--- Proficient with office productivity software.
--- Develops and maintains positive relationships with internal and
external parties.
--- Prepares written materials to meet purpose audience.
--- Ability to define specifications from user requirements.
Education and Experience:
--- Bachelor's Degree or a combination of education and experience
providing equivalent knowledge required.
--- Knowledge of grocery retail product ordering systems.
--- Experience with SAP F&R preferred.
--- Familiarity with AGILE testing methodology and best
practices.
--- Familiarity with ServiceNow incident management.
--- Exposure to JIRA product lifecycle management a plus.
--- Exposure to automated software testing a plus.
Physical Requirements:
--- Work is performed in an office environment where a computer,
telephone and other office equipment are used as needed to perform
duties.
--- Regularly required to sit, reach, grasp, stand and move from
one area to another.
--- Constantly and repeatedly use keyboard/mouse.
--- Occasionally required to push, pull, bend, lift and move up to
25 lbs.
Travel:
--- International & Domestic travel required.
--- Up to 10%.
ALDI offers competitive wages and benefits, including:
ALDI is committed to equal opportunity for all employees and
applicants. As a proud Equal Opportunity Employer (EOE), we do not
discriminate based on race, color, national origin, ancestry,
citizenship status, religion, sex, sexual stereotyping, sexual
orientation, gender, gender identity, gender expression, age,
marital status, mental or physical disability, medical condition,
genetic information, military or veteran status, pregnancy (which
includes pregnancy, childbirth, and medical conditions related to
pregnancy, childbirth, or breastfeeding), or any other protected
characteristic. Employment may be contingent upon ALDI's receipt of
an acceptable and job-related drug test, motor vehicle report,
and/or reference check, as applicable and permissible by law.
Keywords: Aldi, Buffalo Grove , IT Applications Specialist (Retail Technical Systems) - Aldi, IT / Software / Systems , Buffalo Grove, Illinois
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