Field CTO (Central)- Digital Velocity
Company: CDW LLC.
Location: Chicago
Posted on: April 30, 2024
Job Description:
The Field CTO (F-CTO) is a critical role within Digital Velocity
that serves to position the practice across each of the CDW
segments (primarily Majors and Verticals). As the "CTO of their
Segment", they are accountable for representing the entire Digital
Velocity portfolio, working in tight collaboration with peers from
Digital Infrastructure (Hybrid Infrastructure - HI, Digital
Consulting for Transformation - DCT) to ensure the best outcome for
clients on their digital transformation journey. The F-CTO also
aligns with senior Sales Segment leaders, enabling them and the
respective sales teams to drive Digital Velocity success. Primary
focus areas include but are not limited to Cloud Native solutions,
DevOps/SRE patterns and practices, Infrastructure as Code (IaC),
Continuous Integration and Continuous Delivery (CI/CD) and software
development/application modernization.
The Field CTO is the Digital Velocity Expert Generalist. F-CTO's
understand how technologies stitch together across the entire CDW
ITS portfolio, and what the DV value proposition is. A Field CTO
does not need to be an expert in each area, but does need to have
fundamental understanding of how technology is architected in the
customer's heterogeneous environment. The Field CTO helps customers
achieve their desired outcomes through a set of key role
priorities:
- Develop segment strategies with CDW Sales Segment VP's and
other leaders that includes how to best engage with their segment
leaders, key sellers and most strategic accounts, developing a
regular cadence to both share DV offerings and perspectives as well
as to be informed on evolving segment needs.
- Operate as the CTO of their assigned segment, acting as the
primary technical visionary for the entire DV portfolio,
maintaining technical acumen on components of the portfolio as it
evolves with the industry and customer needs.
- Act in the binding role within pre-sales engagements for
strategic, cross functional, full stack solutions in strategically
important clients, developing a solution approach and engaging
Solution Architects and senior client leadership to ensure
alignment and support.
- Partner with the Digital Infrastructure team (primarily HI and
DCT) to evolve the common portfolio, collaborate on pipeline and
cloud opportunities, and maintain a culture of trust and openness
in identifying, progressing, closing, and delivering on Cloud
advisory services engagements.
Key Areas of Responsibility:
- Act as the technical advisor and strategist for the Sales
Segment Leadership.
- Drive DV consulting growth in key markets through a combination
of thought leadership and positioning DV solutions.
- Guide new DV services offerings by leveraging industry
analysis.
- Work with corresponding Business Development Managers, build
and progress an opportunity pipeline for CDW's DV. Focus on driving
and closing DV category and services revenue to achieve the overall
DV revenue and gross profit targets.
- Deliver advisory services in collaboration with DCT. Build
customer high level designs and roadmaps for technology adoption.
Demonstrate the ability to scope engagements to a high degree of
accuracy with appropriate assistance and review from CDW and
partner pre-sales and post-sales resources.
- Perform in an oversight role for large, complex customer
engagements where appropriate.
- Demonstrate good teamwork with coworkers and follow the
specific directives of the CDW management team.
- Maintain knowledge (industry expert) about products,
applications, technical service, market conditions, competitive
activities, advertising and promotional trends through the reading
of pertinent literature and consulting with marketing and technical
services. The F-CTO must be as informed or better than the
customer, and able to quickly understand customer requirements and
move a customer to the opportunity stage.
Additional Responsibilities:
- Conduct presentations online and in-person to existing and
prospective clients, demonstrating an ability to "own the message,
own the whiteboard, own the room"
- Conduct client interviews to collect detailed information and
to assist in the calculation of TCO and ROI and success
criteria/metrics for collaboration opportunities. Present findings
to customers
- Help to create client-facing business development activities,
solution adoption roadmaps, case studies, perform demand generation
and support follow-ups. The F-CTO will own the activities and
follow-ups for strategic, critical opportunities.
- Participate in client seminars, conferences and workshops as
necessary
- Create comprehensive and holistic solutions utilizing CDW and
partner resources to deliver unified solution proposals
- Perform billable work at clients (Consulting Engagements) where
appropriate to meet the revenue contribution target
- Mentor engineers/SAs to mature their operational knowledge and
disciplines to support DV business lines of service
- Meet training and certification requirements for selected
vendors and technologies (GCP, Azure, AWS, Hashicorp,,Ansible, GCP,
etc)
- Travel estimate: 30%
Education and Skill Set Qualifications
- Bachelor's Degree in Computer Science, Management Information
Systems, Business Administration or fifteen years or more of IT
sales or solution architecture experience
- 5 years of industry experience and 5+ years of experience in a
role similar to CTO, CIO, VP/Dir of Engineering, VP/Dir of
Operations, VP/Dir of
- Product Development will be considered in lieu of degree.
Required Qualifications
- Demonstrated ability to conduct conversations with C-Level
individuals as well as lines of business executives where selling
solutions are the focus
- Have worked in a client environment, ideally in a leadership
capacity.
- Strong interpersonal and presentation skills including
consulting skills
- Strong oral and written communication skills
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Keywords: CDW LLC., Buffalo Grove , Field CTO (Central)- Digital Velocity, IT / Software / Systems , Chicago, Illinois
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