Route Supervisor/Account Manager

Location: Chicago
Posted on: June 23, 2025

Job Description:

This Jobot Job is hosted by: Kelly Breen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $72,000 per year A bit about us: We are a distinguished provider of premium linen rental and laundry services, specializing in meeting the needs of hospitality businesses. With a reputation for reliability and exceptional quality, we have been serving our clientele with excellence for decades. Their commitment to outstanding service and top-notch products has solidified our company as a trusted partner in the industry. Why join us? We have a reputation for excellence and reliability in the industry and a four generation legacy of providing premium linen rental and laundry services. We offer employees the opportunity to be part of a respected and established organization. Working for us means being part of a team committed to delivering outstanding service and quality products, contributing to a dynamic and rewarding family oriented work environment. Job Details Job Details: As a Permanent Route Supervisor, you will be responsible for managing all aspects of our delivery operations. This role is pivotal in ensuring that our products reach our customers in a timely, efficient, and safe manner. You will be overseeing a team of drivers, coordinating their routes, and ensuring that all logistics operations run smoothly. This is a full-time position that requires a hands-on, proactive approach, and a strong commitment to achieving operational excellence. Responsibilities: Oversee daily operations of delivery team, ensuring all routes are completed efficiently and safely. Develop and implement route plans, taking into account factors such as delivery volume, geographical location, and time constraints. Coordinate with the logistics team to ensure that all deliveries are dispatched on time and reach their destinations as scheduled. Monitor driver performance, providing coaching and feedback as necessary to ensure high standards are maintained. Handle any issues or emergencies that arise during the delivery process, resolving them in a timely and effective manner. Maintain regular communication with customers, addressing any concerns or queries they may have regarding delivery. Ensure compliance with all company policies and procedures, as well as relevant laws and regulations relating to delivery operations. Conduct regular training sessions for drivers to enhance their skills and knowledge. Collaborate with other departments to improve overall operational efficiency. Qualifications: Minimum of 2 years of experience in route supervision or a similar role. Proven experience in team leadership, with strong skills in coaching and performance management. Excellent knowledge of route planning and logistics operations. Ability to handle high-stress situations and make effective decisions under pressure. Strong problem-solving skills, with the ability to resolve operational issues swiftly and effectively. Excellent communication skills, with the ability to liaise effectively with team members, customers, and other stakeholders. Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously. Proficient in the use of logistics software and other relevant technology. A valid driver’s license and a clean driving record. Knowledge of relevant laws and regulations relating to delivery operations. A commitment to maintaining high standards of safety and efficiency in all aspects of delivery operations. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Keywords: , Buffalo Grove , Route Supervisor/Account Manager, Logistics, Transportation & Drivers , Chicago, Illinois