Client Service Representative
Company: Veterinary Specialty Center
Location: Buffalo Grove
Posted on: January 12, 2021
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Job Description:
Description: Are you looking for a position with growth
opportunity at an award-winning privately owned Veterinary
Hospital? Our fast-paced specialty and critical care hospital is
looking for full time and part-time client service candidates who
are friendly, compassionate, self-motivated, and professional
individuals to join our team. We provide our patients and clients
with some of the most advanced diagnostics and veterinary medicine
in the country. We take pride in what we do on a daily basis to
provide our patients with the most comfortable and caring
experience during their stay.We are looking for: Client Service
RepresentativesAt Veterinary Specialty Center, our Client Service
Team plays an integral role acting as a liaison between the clients
and our doctors and staff, and facilitate an efficient and orderly
flow of patient visits. The person in these positions has the
potential to have a profound impact on patient care and our
relationships with both our clients and referring veterinarians.
Our client service teams are an essential part of our daily
operations.We have several roles in our client service team ranging
from face to face to behind the scenes work including Greeters,
Front Desk Receptionists, Scheduling Coordinators, Emergency and
Critical Care Coordinators, and Surgery Patient Liaisons. Depending
on the position, your duties may include greeting clients with a
warm smile, strong eye contact, and approachable demeanor,
professionally answering phone calls on multiple lines, scheduling
appointments, discussing finances and processing payments,
educating clients regarding services, managing electronic data,
preparing patient care plans, and performing various clerical
duties.. Requirements: * Minimum 2 years of client service and/or
medical office experience is preferred* High school diploma or
equivalent required* Associates or Bachelor's degree preferred, or
the equivalent of education and experience* Medical background and
medical terminology training is helpful* Flexible hours including
evenings, weekends and holidays; overtime may be required*
Excellent verbal and written communication skills* Strong
Mathematical Skills* Ability to effectively manage a multiline
phone system; 80+ incoming calls per day* Ability to type/keyboard
at least 50 wpm* Strong multitasking skills while keeping attention
to detail* Frequently alternate between seated and standing working
positions* Lift up to 30 pounds multiple times per day with or
without assistance* Ability to work long periods at computer in
high noise levels
Keywords: Veterinary Specialty Center, Buffalo Grove , Client Service Representative, Other , Buffalo Grove, Illinois
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