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Repair Services Associate I

Company: Innovative Systems Group
Location: Buffalo Grove
Posted on: January 12, 2021

Job Description:

Focused as a Shipping position. Outbound shipment, applying shipping labels. **Tasks may vary on day-to-day needs.** Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards. Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections. Records work performed in the form of symptom codes and parts replacement reasons. Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving limited number of factors. Learns policies and procedures, and applies them in routine activities. Complies with all required safety practices, and regulations. Job Requirements:High school education or equivalent vocational qualification. Less than 1 year of experience.

Keywords: Innovative Systems Group, Buffalo Grove , Repair Services Associate I, Other , Buffalo Grove, Illinois

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