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Repair Services Associate, I

Company: Zebra Technologies
Location: Buffalo Grove
Posted on: May 11, 2022

Job Description:

Overview: Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards. Responsibilities: Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and finalinspections. Records work performed in the form of symptom codes and parts replacement reasons. Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivityand quality standards. Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors. Learns policies and procedures, and applies them to routine activities. Complies with all required safety practices and regulations. Qualifications: High School Diploma or GED preferred but not required. Able to work in a team environment. Good communication and interpersonal skills Able to follow and understand work instructions. Common hand tools. Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): Yes U.S. Only Frequency Definitions for Physical Activities, Environmental Conditions andPhysical Demands:Never 0%Occasionally - 0-20 times per shift or up to 33% of the timeFrequently - 20-100 times per shift or 33-66% of the timeConstantly - Over 100 times per shift or 66-100% of the time Physical Activities (U.S. only):Select the frequency for each item on the below list (never, occasionally, frequently, constantly). Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. (Never) Working from heights such as roofs, ladders, or powered lifts. (Never) Moving self in different positions to accomplish tasks in various environments including awkwardor tight and confined spaces. (Never) Remaining in a stationary position, often standing or sitting for prolonged periods. (Constantly) Stooping, kneeling, bending, crouching, reaching, pushing/pulling. (Frequently) Moving about to accomplish tasks or moving from one worksite to another. (Constantly) Adjusting or moving objects up to 50 pounds in all directions. (Occasionally) Communicating with others to exchange information. (Frequently) Repeating motions that may include the wrists, hands and/or fingers. (Constantly) Operating machinery and/or power tools. (Constantly) Operating motor vehicles, industrial vehicles, or heavy equipment. (Never) Assessing the accuracy, neatness and thoroughness of the work assigned. (Constantly)Environmental Conditions (U.S. only):Select the frequency for each item on the below list (never, occasionally, frequently, constantly). Exposure to extreme temperatures (high or low). (Never) Outdoor elements such as precipitation and wind. (Never) Noisy environments. (Occasionally) Other hazardous conditions such as vibration, uneven ground surfaces, or dust & fumes. (Never) Small and/or enclosed spaces. (Never) No adverse environmental conditions expected. (Never)Physical Demands (U.S. only): (Medium work that includes moving objects up to 50 pounds.) Must beable to see color. (Yes)Rewards Only Section:FLSA Exemption (U.S. only): Non-ExemptFor Exempt classifications only, what exemption was used when grading the job1) Administrative2) Computer3) Professional4) Executive5) Outside Sales6) Highly compensated

Keywords: Zebra Technologies, Buffalo Grove , Repair Services Associate, I, Other , Buffalo Grove, Illinois

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