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Repair Services Associate, II

Company: Zebra Technologies
Location: Buffalo Grove
Posted on: May 11, 2022

Job Description:

Overview: At Zebra, we re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. We are a dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business. Being a part of Zebra means making your mark as we make digital transformation a reality. It means growing into a leader at a leading company that makes a distinct difference - because together, we ve only just begun. Performs and understands a variety of tasks associated with servicing customer product. Learns and applies developing knowledge of department and individual performance metric relationships, basic product design principles, data analysis, and operation cost components. Evening shift: M-F, 4:15pm -12:45am Responsibilities:

  • Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlement
  • Creates work instructions, check sheets, or other process documentation
  • Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills learns and basic product design principles; follows general work instructions for assignments according to productivity and qualify standards
  • Pro-actively identifies areas for quality and/or productivity improvement; may work with other departments/colleagues to identify and implement
  • Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs
  • Trains associates in basic work assignments and shares information with the team in regards to new learnings
  • Complies with all required safety practices, and regulations; participates in safety meetings, committees, and/or audits
  • May perform activities to calibrate tools and maintain equipment
  • May obtain certification as an emergency responder
  • May obtain training in other areas of safety (i.e. fire extinguisher use) Qualifications: Required:
  • Ability to work effectively with other employees
  • Good communication and interpersonal skills
  • Take accountability for work and actionPreferred:
  • High School or equivalent
  • 1+ years experience in assembly or electronic repair
  • Ability to follow and understand work instructions
  • Ability to operate hand tools to perform basic tasks as it relates to the responsibilities of this role
  • Proficient computer skills: Outlook, Excel, Maps
  • Basic soldering and electronic troubleshootingZebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at ...@zebra.com. The EEO is the Law poster is available here: The EEO is the Law poster supplement is available here: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Associated topics: calibrate, diagnose, equipment, field service technician, machine maintenance, machine repair, maintenance, maintenance mechanic, maintenance technician, upgrade

Keywords: Zebra Technologies, Buffalo Grove , Repair Services Associate, II, Other , Buffalo Grove, Illinois

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