Application Engineer

Company: GoEngineer Inc
Location: Buffalo Grove
Posted on: May 21, 2023

Job Description:

Description:GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient and intelligent.As an Application Engineer, you will be providing winning technical sales presentations, customer support, mentoring services, and on-line content creation. This customer-facing position requires exceptional communications skills and a proficiency in identifying product solutions that answer our customer's challenges. You will become a SOLIDWORKS expert and provide support to a wide range of customers from many industries in the use of SOLIDWORKS applications and related solutions. Primary responsibilities include product presentations, instruction, customer service, mentoring services, and creative content creation.

• Demonstrate Software capabilities to prospects and customers in front of a live audience and/or via web meetings
• Support Sales Team with product knowledge, demonstrations, meeting agendas, strategy, and correspondence
• Troubleshoot and provide resolution to customer issues regarding SOLIDWORKS, Installation, and add-on/complementary products such as Simulation and PDM tools
• Collaborate with other technical colleagues for knowledge-building and skills-sharing
• Research industry trends and competitive technologies
• Create web-based content (videos/tutorials) showing software features, capabilities, and trends.
• Obtain and maintain industry certifications (CSWP, CSWE, Elite, and other product-specific exams)
• Instruct Training Classes for customers (classroom, custom, and/or web-based)
• Visit Customers at their facility to understand their designs and manufacturing processesRequirements:
  • Exceptional communication and follow-up skills
  • Public speaking
  • Professional demeanor
  • Strong verbal and written communication skills as well as excellent customer relations skills
  • Friendly, helpful attitude
  • Possess excellent problem definition and problem solving skills
  • Ability to multi-task, prioritize, organize
  • Self-starter with the ability to take initiative and accomplish tasks
  • Willingness to travel
  • Strong SOLIDWORKS background
  • Strong familiarity with Microsoft Operating Systems, MS Office products and related hardware devices
  • Mechanical Engineering degree, or equivalent job experience/credentialsOther Preferences
    • SOLIDWORKS certifications CSWA, CSWP, CSWE
    • Mechanical design or manufacturing industry experience
    • Finite Element Analysis (FEA) or Computational Fluid Dynamics (CFD) experience
    • Product Data Management experience
    • Training or instructional experience
    • History of web content creationGoEngineer offers competitive salaries that includes medical, 401(k) retirement plan, holidays, and paid-time-off.In addition, our Application Engineers enjoy:
      • Access to SOLIDWORKS suite all day every day (for personal DIY projects and/or planning/rendering) for things like: Will these bolts be strong enough for the door to the shed? or "Will a bunk bed fit in this space?
      • Really awesome coworkers
      • Opportunity to attend 3DExperience World
      • Opportunities for offsite product-specific trainingPI215803549

Keywords: GoEngineer Inc, Buffalo Grove , Application Engineer, Other , Buffalo Grove, Illinois