Relationship Banker
Company: Disability Solutions
Location: Buffalo Grove
Posted on: September 25, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
engaging clients in the lobby to educate and assist with conducting
transactions through self-service resources, such as mobile
banking, online banking, or ATM. Key responsibilities include
accurately and efficiently processing cash transactions for clients
as needed. Job expectations include having deep conversations with
clients to gain in-depth knowledge of the financial and life
priorities and connecting clients to solutions that meet the
financial goals.Responsibilities:
- Executes the bank's risk culture and strives for operational
excellence
- Builds relationships with clients to meet financial needs
- Follows established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations
- Grows business knowledge and network by partnering with experts
in small business, lending, and investments
- Manages financial center traffic, appointments, and outbound
calls effectively
- Drives the client experience
- Manages cash responsibilitiesRequired Qualifications:
- Is an enthusiastic, highly motivated self-starter with a strong
work ethic and intense focus on results, acting in the best
interest of the client.
- Collaborates effectively to get things done, building and
nurturing strong relationships.
- Displays passion, commitment and drive to deliver an experience
that improves our clients' financial lives.
- Is confident in identifying solutions for new and existing
clients based on their needs.
- Communicates effectively and confidently, and is comfortable
engaging all clients.
- Has the ability to learn and adapt to new information and
technology platforms.
- Is confident in educating clients on how to conduct simple
banking transactions through self-service technologies (for
example, ATM, online banking, mobile banking).
- Applies strong critical thinking and problem-solving skills to
meet clients' needs.
- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations.
- Efficiently manages time and capacity.
- Focuses on results, while acting in the best interest of the
client.
- Can be flexible to work weekends and/or extended hours as
needed.Desired Qualifications:
- Experience in financial services and knowledge of financial
services industry, products and solutions.
- One year of demonstrated successful sales experience in a
salary plus incentive environment with individual sales goals.
- Six months of cash handling experience.
- Bachelor's degree or business relevant associate degree such as
business management, business administration, or finance.Skills:
- Adaptability
- Business Acumen
- Customer and Client Focus
- Oral Communications
- Problem Solving
- Account Management
- Client Experience Branding
- Client Management
- Client Solutions Advisory
- Relationship Building
- Business Development
- Pipeline Management
- Prospecting
- Referral Identification
- Referral ManagementShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Buffalo Grove , Relationship Banker, Other , Buffalo Grove, Illinois
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