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Sr Carpet Technician - Buffalo Grove, IL - Buffalo Grove

Company: kmart
Location: Buffalo Grove
Posted on: January 15, 2022

Job Description:

b"Req/Job ID: 1008140BRnEmploying Entity: Transform SR LLCnEmployment Category: Regular, Full-timenJob Function: Facilities/MaintenancenStore ID: 25008: Sears Carpet -Buffalo Grove ILnn$3,000 Sign on Bonus may apply to qualified applicants!nnThe Sr Carpet Technician is responsible for providing quality carpet and upholstery cleaning and other related services to customers. This position supervises Technicians on all pre-assigned jobs, as well as additional services purchased by the customer while in the home.nnJOB SCOPE:nResponsible for providing quality carpet, upholstery and duct cleaning at customer's homes.nnSUPERVISION:nDirect: Indirect: Indirectly supervises Carpet Technicians.nnJOB DUTIES/RESPONSIBILITIES:n * Ensures safe driving of Company vehicles to the next scheduled appointmentn * Surveys and discusses in detail with the customer any services to be completedn * Explains and sells as many additional services that the customer may desire, including additional carpet and upholstery cleaning, carpet protector, deodorizer and spotter.n * Ensures that all pre-assigned jobs are successfully completed.n * Completes and reviews invoices with the customer and secures payment for servicen * Ensures the Assistant Technician has properly secured all equipment in truck.n * Telephones the next customer to alert them of time of arrival and shares with dispatchn * Remains constantly aware during the course of the day of supervisory responsibility toward the Technician to proper training to complete job assignmentsn * Completes all paperwork upon returning to the branch, and turns in all invoices, payments and charges to designated personn * Assists the manager with the on-the-job training and development of new Technicians.n * Performs other duties as assigned.nnnnnJOB REQUIREMENTSnnJOB REQUIREMENTS:n * High school diploma or equivalentn * 1-2 years of related experiencen * Valid Driver License for the State of employmentn * 18 years of age or older.nnnREQUIRED SKILLS:n * Ability to maintain a good driving record in compliance with Company requirementsn * Ability to remain informed of current industry knowledge.n * Good customer service techniques, including follow through on all matters of sale, with adept use of a full range of proven selling techniques.n * Ability to develop and maintain positive relations with fellow Associates and external customers, and to assist a wide range of individuals in a variety of functionsn * Ability to remain in good physical condition.n * Ability to lift 50 lbs. on a regular basisn * Ability to communicate in spoken and written English well enough to be understood by supervisors, co-workers, and customers.n * Ability to enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system.n * Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary.n * Ability to demonstrate self-control by maintaining composure and keeping emotions in check even in difficult situations.n * All employees/associates may in the course of their duties come in contact with Credit / Debit Card Data. this data is exposed as part of their position in the site/center, the associate must protect that data as directed and required by the compliance team to ensure SHC s compliance to current Payment Card Industry (PCI) Data Security Standards (DSS).nnnn#HomeServicesn25008"

Keywords: kmart, Buffalo Grove , Sr Carpet Technician - Buffalo Grove, IL - Buffalo Grove, Professions , Buffalo Grove, Illinois

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