Hiring Immediately IT Technician
Company: Aldi
Location: Buffalo Grove
Posted on: November 14, 2022
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Job Description:
Our National IT Services department supports every part of our
organization - from Finance and Project Management to Logistics,
Operations, Warehouse and more. Our team of IT managers, analysts,
specialists and service desk technicians drive innovation and lend
their expertise to our people across the entire company, building
careers that are both challenging and rewarding.As an Applications
Specialist, you will be a member of the Stores National team
supporting proprietary computer-generated store ordering solutions,
including software maintenance, AGILE release cycle management, and
migration from legacy software to SAP Forecasting & Replenishment
ordering solution. - The ideal candidate for this role will need to
have experience with automated product ordering systems within a
retail environment, will be a strong communicator, and have great
organization skills. - In this role, you will work with internal
customers to provide support and technical expertise for the
current software solutions and engage in requirements gathering for
any new requests. - The primary focus of this role will be on
maintaining existing store ordering solutions, working with
business partners on discovered bugs, and assisting with the
implementation of new features with secondary duties related to the
migration to a new ordering platform. - ALDI is looking for someone
willing to work in a team setting, bringing positive energy, and
looking for career advancement. -Strong business relationship
management is a main driver for success in this role.Position Type:
Full-TimeStarting Salary: $65,000Work Location: Aurora, ILThis role
is eligible to participate in ALDI's Hybrid Work Program, which
allows remote work up to 3 days per week -(i.e., work remotely up
to 3 days per week; work in-office at least 2 days per week)Duties
and Responsibilities: Must be able to perform duties with or
without reasonable accommodation.--- Resolves incidents and
requests in a timely manner; documents work and resolution steps
within service management tool.--- Escalates incidents and requests
to appropriate internal personnel or external vendors when further
expertise is required.--- Participates in the overall Information
Technology Infrastructure Library (ITIL) service management
processes for software and hardware solutions.--- Assists or
coordinates with national and international project delivery,
including documentation, testing, training, and deployment for
software or hardware solutions.--- Adheres to standards, policies,
and pre-established guidelines to perform the functions of the
job.--- Collaborates with team members and communicates relevant
information to direct leader.--- Upholds the security and
confidentiality of documents and data within area of
responsibility.--- Other duties as assigned.Job Qualifications:
ALDI Acts Competencies:Perform within ALDI Acts competencies as
outlined below.--- Collaborates and Cooperates with Team: Commits
to and supports a collaborative and high-performing working
environment with peers and managers.--- Drives for Success: Seizes
opportunities and proactively takes concrete actions to complete
tasks. Goes the "extra mile" and persistently overcomes obstacles
to improve outputs.--- Focuses on the Customer: Seeks to understand
underlying customer needs to create value. Drives the team to
maintain focus on customers.--- Plans and Prioritizes: Sets
priorities and organizes information in order to efficiently and
effectively achieve positive results.--- Thinks Critically and
Resolves Problems: Responds to emerging problems in an accurate and
timely manner. Where possible, leverages available resources to
address situations before they occur.Job-specific
Competencies:Knowledge/Skills/Abilities--- Gives attention to
detail and follows instruction.--- Ability to stay organized and
multi-task efficiently.--- Ability to work both independently and
within a team environment. --- Establishes goals and works toward
achievement. --- Effective time management; maximizes
productivity.--- Ability to interpret and apply company policies
and procedures.--- Ability to understand overall data flow from
user specifications considering all input and output, hardware,
software and the operating environment. --- Proficient with office
productivity software. --- Develops and maintains positive
relationships with internal and external parties.--- Prepares
written materials to meet purpose audience. --- Ability to define
specifications from user requirements. -Education and
Experience:--- Bachelor's Degree or a combination of education and
experience providing equivalent knowledge required.--- Knowledge of
grocery retail product ordering systems.--- Experience with SAP
F&R preferred.--- Familiarity with AGILE testing methodology
and best practices.--- Familiarity with ServiceNow incident
management.--- Exposure to JIRA product lifecycle management a
plus.--- Exposure to automated software testing a plus.Physical
Requirements:--- Work is performed in an office environment where a
computer, telephone and other office equipment are used as needed
to perform duties.--- Regularly required to sit, reach, grasp,
stand and move from one area to another.--- Constantly and
repeatedly use keyboard/mouse.--- Occasionally required to push,
pull, bend, lift and move up to 25 lbs.Travel:--- International &
Domestic travel required.--- Up to 10%.ALDI offers competitive
wages and benefits, including:
Keywords: Aldi, Buffalo Grove , Hiring Immediately IT Technician, Professions , Buffalo Grove, Illinois
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