Onsite Event Technician
Company: Gannett Co. , Inc.
Location: Buffalo Grove
Posted on: September 8, 2023
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Job Description:
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and
digitally-focused media and marketing solutions company committed
to empowering communities to thrive. With an unmatched reach at the
national and local level, Gannett touches the lives of millions
with our Pulitzer Prize-winning content, consumer experiences and
benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY
NETWORK, which includes USA TODAY, and local media organizations in
43 states in the United States, and Newsquest, a wholly-owned
subsidiary operating in the United Kingdom. We also own digital
marketing services companies under the brand LocaliQ, which provide
a cloud-based platform of products to enable small and medium-sized
businesses to accomplish their marketing goals. In addition, our
portfolio includes one of the largest media-owned events businesses
in the U.S., USA TODAY NETWORK Ventures.
Gannett open roles are featured on various external job boards.
When applying to a position at Gannett, you should be completing an
application on Gannett Careers via DayforceJob postings directing
you to complete an application on other external sites may not be
valid.
To connect with us, visit www.gannett.com
EnMotive, a Gannett Company, is a full-service event services
company offering registration, timing, scoring and a wide range of
other endurance event solutions. We work with over 1,000 events per
year, using a combination of in-house registration, fundraising and
volunteer software as well as industry leading external race timing
software. We are looking for a passionate, detail-oriented,
computer & technology-savvy individual with the desire to help grow
our eCommerce business and integrate our software solutions to
support our mission to becoming "the one-stop source" for endurance
and ticketing events. Our application consists of features
including customer relationship management, event registrations,
ticket registrations, shipping, donations, results, photography,
on-site check-in, fundraising, membership, and reporting among
other uses.
EnMotive is seeking an Onsite Event Technician that will be a part
of a growing team working to refine and enhance a suite of
consumer-facing applications. Candidates should be comfortable
working on projects either as part of a small team or individually
depending on the needs of the project. Candidates should also
expect to be working in a fast pace and dynamic environment, able
to shift from one project or business priority to the next as
projects may be broken down into smaller tasks and released more
frequently.
The Onsite Event Technician will serve as the primary liaison for
our on-site hardware and software solution in support of outside
events as well as fulfilling services on-site at events. This
position is responsible for all aspects of help desk support and
technical assistance within the Buffalo Grove office as well as
assisting others remotely. The position requires one to address a
wide variety of user issues, including software problems, hardware
failures, and network issues. If it is a software or hardware
issue, this may include the need to install or repair the problem
software or replace the malfunctioning hardware. If an issue is
beyond one's abilities, the expectation is to contact the
appropriate technician or repair service. In addition to office
duties, the position requires travel to event locations to set up,
operate and maintain LANs and all related computer and technical
equipment for the packet pickup process and assist with event day
timing operations.
LOCATION: Buffalo Grove, IL
BASE SALARY: $55,000 - $65,000/annually
Sample Tasks & Responsibilities:
---Maintain inventory of onsite hardware solutions, general IT
equipment, and timing operations technology
---Ongoing maintenance and repairs of equipment
---Maintain documentation and support of onsite solutions within
our knowledgebase
---Track and facilitate logistics infrastructure equipment needs
for our customers and internal staff, including shipment of
items
---Support remote events via email or phone
---Support events onsite that require them, including set-up and
teardown of on-site equipment
---Support timing events that require them, reporting to the onsite
lead-timer
---Ordering of supplies and inventory related to on-site usage
---R&D of next-generation on-site hardware, storage, and
processes
---Troubleshooting of general questions related to networking, IT,
and hardware from customers or internal staff working with
equipment
Position Requirements
---Full-time, In Office
---Effective communicator
---Collaborative worker and team player
---Critical thinker
---Willingness to learn
---Expected to work weekends for events (off days provided for
weekend events worked)
---Travel is required 15-20% of the time, primarily over
weekends
Minimum Qualifications:
---Two (2) years experience in IT, Networking, Event
Communications, or a parallel role
---A Master's degree substitutes for three years of experience, a
Bachelor's degree substitutes for two years, or an Associate's
degree substitutes for one year
Desired Skills:
---Extensive experience with networking configurations
---Extensive experience with maintenance and inventory of
equipment
---An affection for documentation and SOPs
Benefits:
---Paid Vacation the first year
---Health
---Dental
---401k
---Donation Matching
#LI-NR2
Gannett Co., Inc. is a proud equal opportunity employer committed
to building and maintaining a diverse workforce. As such, we will
consider all qualified applicants for employment and do not
discriminate in connection with employment decisions on the basis
of an applicant or employee's race, color, national origin,
ethnicity, ancestry, citizenship status, sex, gender, gender
identity, gender expression, religion, age, marital status,
personal appearance (including height and weight), sexual
orientation, family responsibilities, physical or mental
disability, medical condition, pregnancy status (including
childbirth, breastfeeding or related medical conditions),
education, genetic characteristics or information, political
affiliation, military or veteran status or other classifications
protected by applicable federal, state and local laws in the
jurisdictions where Gannett employs employees. In addition, Gannett
Co., Inc. will provide applicants who require a reasonable
accommodation, as a result of an applicant's disability or
religion, to complete this employment application and/or any other
process in connection with an individuals' application for
employment with Gannett Co., Inc. Applicants who require such
accommodation should contact Gannett Co., Inc.'s Recruitment
Department at Recruit@gannett.com.
Other details
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Keywords: Gannett Co. , Inc., Buffalo Grove , Onsite Event Technician, Professions , Buffalo Grove, Illinois
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