Customer Service Representative
Company: Hire Excellence
Location: Buffalo Grove
Posted on: May 3, 2022
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Job Description:
Job Description World Leading Manufacturing organization seeks a
Bilingual Customer Service Representative to join their growing
team This role is responsible for managing distributor and OEM
accounts, processing manual orders, expediting backorders, and
providing technical assistance. > > This is a HYBRID position
COMPENSATION: $46,000-$53,000 per year UNSURPASSED BENEFITS
INCLUDE: -- PTO: 2 weeks 3 personal days per year, 7 sick days per
year and 12 holidays -- Blue Cross, Blue Shield HMO & PPO Medical
insurance, Dental, Vision -- Tuition Reimbursement -- Eligible for
most benefits the first day of the month following 30-days from
your date of hire -- 401(K) Retirement Plan -- Short-and Long-Term
Disability -- Employee Assistance Program Customer Service
Representative Responsibilities: Order entry and order management
for domestic and international customers Review orders and expedite
as necessary Resolve customer issues such as back orders, lead time
issues, and returns Ensure vendor files and contact information is
accurate Expedite backorders Document processes Maintain various
spreadsheets and data records Customer Service Representative
Requirements: 3 years of Customer Service experience in a
manufacturing environment Bilingual Spanish required. Associates
degree required Experience with EDI and order processing required
Proficiency in Microsoft Excel and Word. Organized priorities and
meet deadlines Excellent communication and problem-solving
skills
Keywords: Hire Excellence, Buffalo Grove , Customer Service Representative, Sales , Buffalo Grove, Illinois
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here to apply!
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